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Logomark Inc Recalls Ceramic Mugs Due to Burn Hazard (Recall Alert)

Recall Summary

Name of Product: Ceramic Mugs

Hazard: The ceramic mug can crack or break when hot water is poured into it, posing a burn hazard.

Remedy: Refund

Distributors/Consumers should immediately stop using the recalled coffee cups and contact Logomark Inc to receive a full refund. Logomark Inc is contacting all known purchasers directly.

Consumer Contact: Logomark Inc at 800-789-4438 from 8 a.m. to 5 p.m. PST Monday through Friday, email productsafety@logomark.com, online at https://logomark.com/recall-km4903 or at www.logomark.com and click on “Recall” at the bottom of the page for more information.

Recall Details

Units: About 10,500

Description: This recall involves the Logomark Inc  KM4903 - Kenya - 14 oz. Ceramic Mug. The ceramic mugs that are being recalled are Black, Blue & White  with a cork bottom. They measure about 5 inches high and 3 inches wide. They were sold as promotional products with company names printed on them.

Incidents/Injuries: Logomark Inc has received three reports of cups cracking after pouring hot water into them. No injuries have been reported.

Sold at: Online at www.logomark.com as promotional products with company names on them from February 2022 through June 2022 for about $9.00.

Importer: Accompany USA

Manufactured in: China

Photos

KM4903 Black Ceramic MugKM4903 Blue Ceramic MugKM4903 White Ceramic Mug

Recalled Logomark KM4903 14oz Ceramic Mug

CPSC's Fast Track Recall Process

This recall was conducted voluntarily by the company under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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